NEWARK, Calif. - September 06, 2018 RMS, the world's leading risk modeling and analytics company, today announced the appointment of seasoned business leader Neil Isford to the role of Executive Vice President, Sales & Client Development. Isford will report to Chief Executive Officer Karen White, and serve as a member of the company’s Executive Committee. Isford will oversee all aspects of client development, sales and consulting at RMS, including the global sales, professional services, solutions and customer success organizations.
Isford is a seasoned veteran of the technology industry with deep relationships throughout the global enterprise community. Over his career, Isford has been drawn to bringing innovation and technology transformations to key global industries. Most recently, Isford served as Worldwide General Manager, Watson Financial Services Solutions at IBM. There he led sales and customer success for a global organization delivering double digit revenue growth from a portfolio of new AI and analytics-based industry platform solutions in the areas of financial risk, financial crimes, regulatory compliance & governance, payments, and customer insight.
Isford began his career at IBM Canada, before moving to the United States in 1994. Starting in 1997, he has held a number of executive positions including running e-business services for IBM Global Services as the internet was emerging as a commerce platform. He grew revenue from $150M to $830M in just two years. Isford’s next role was President and CEO of Plural, a professional services company bringing innovation to the banking and financial markets. Plural was acquired by Dell, and Neil stayed on to lead Professional Services for Dell Americas. Returning to IBM in 2004, Isford held positions as VP of Worldwide Business Partner Sales for a $5B software business, VP of Software for Asia Pacific, and VP of Worldwide Sales for Information Management and Analytics, a $7B software business. Over the last decade, Isford has played a key role in leading a number of IBM’s industry solutions go-to-market initiatives where data, analytics, and cognitive technologies have been applied to address emerging industry requirements. Over his tenure, Isford was the executive sponsor for numerous global 1000 companies including Chubb, HSBC, and Brown Brothers Harriman, where he helped them leverage advanced technologies to achieve their desired business outcomes.
“Neil is hands down the most customer-centric executive that I have ever encountered,” said Karen White, CEO of RMS “His proven track record building global sales and services teams and selling industry solutions, combined with his ability to cultivate great long term relationships will have a profoundly positive impact serving the RMS community of clients. I could not be more excited to have Neil on board.”
“I am honored to be joining RMS, a visionary company filled with incredibly talented people, intent on solving complex problems at scale for enterprise clients,” said Isford xperience in delivering transformative technology solutions across highly regulated markets, all while maintaining a relentless focus on customer success, to help propel RMS’ growth."