Privacy Policy




When you visit the RMS website, you may choose to provide us with some specific information about yourself, such as your name, your e-mail address or your telephone number. In addition, RMS may receive some general information regarding your use of the website, such as your browser information or your Internet Protocol (IP) address. This Privacy Policy describes the types of information that RMS receives from you when you visit our website, what we do with it, how we protect it, and how you can contact us if you have a question or concern about your information.

If you are an RMS client, you may have access to software or functions in restricted areas of our website that permit you to input information regarding your clients or insureds. This Privacy Policy does not apply to such information, as the treatment of such information is governed by your (or your employer’s) agreement with RMS permitting you to use the applicable software or functions. In addition to the terms of any agreement, it is your responsibility to ensure that you have the authority to input such information and that you are doing so in accordance with your (or your employer’s) agreement with RMS and any applicable laws and regulations, including privacy and data protection laws and regulations.

Your use of this website is also subject to the Terms of Use and other Legal terms and conditions.

1. What types of information does RMS receive when you visit our website?

RMS may receive Personal Information or General Usage Information from you when you visit our website. By “Personal Information,” we mean information such as your name, e-mail address, telephone number, login information, mailing address and other information which personally identifies you. RMS only receives Personal Information about you if you choose to provide it to us. For example, RMS receives Personal Information from you when you:

  • Use the area of the website limited to registered users with a login ID
  • Register for a RMS event, such as the Client Conference
  • Register for a promotion or contest
  • Apply for a job
  • Ask us a question or send feedback using RMS contact information available on the website

RMS may also receive your Personal Information when our website directs you to a third party’s website to complete one of the above transactions, such as a website that processes your registration and credit card information for an RMS event.

By “General Usage Information,” we mean things like your browser information, your IP address, or other information regarding your use of the website.

2. How do we use the information we collect?

In general, we use your Personal Information to complete the transaction that you have requested from us. For example, we may use your Personal Information to:

  • Establish or verify your identity when you use an area of the website limited to registered users
  • Provide the products, services or user documentation which you have requested
  • Process transactions and send notices to you about your transactions
  • Respond to you about your job application
  • Address the question or feedback which you have sent to us

We may also use your Personal Information to tell you about RMS news, events, products and services which we think may be of interest to you. In addition, we may use your Personal Information to seek feedback from you after you’ve purchased an RMS product or service, attended an event, taken a training course, or entered into some other transaction with us. If you do not wish to receive these types of communication from us, you can let us know in one of the ways described under “How can you contact RMS about your Personal Information,” below.

With respect to General Usage Information, RMS may use this information to monitor, protect, maintain and improve its website.

3. With whom do we share the information we receive about you?

RMS does not sell your Personal Information or General Usage Information to anyone. Nor do we provide this information to non-RMS parties to market non-RMS products to you. RMS may share your Personal Information and General Usage Information with:

  • RMS’ employees, contractors and consultants (including employees, contractors and consultants of RMS’ subsidiaries and affiliated companies), in the United States and elsewhere, who have a need to know your information to provide RMS products, services and information to you;
  • Non-RMS parties who assist RMS with providing RMS products, services and information to you, such as vendors who help us with RMS event registration; and
  • Non-RMS parties who assist RMS with its website who may have access to your information, such as web hosting providers

Whenever we provide your Personal Information to non-RMS parties, we enter into agreements with these parties that restrict use of your information only to the extent necessary for the non-RMS party to provide services to RMS.

RMS may also disclose your information if we are required to do so by law, to enforce our Terms of Use, or in urgent circumstances to protect personal safety, the public, or our website.

4. How does RMS protect your Personal Information?

RMS protects your Personal Information by maintaining up-to-date physical, electronic and procedural safeguards. For example, we use computer safeguards such as firewalls and data encryption. In addition, we only allow employees to access Personal Information only when required to fulfill their job responsibilities.

5. Cookies

Like many websites, RMS uses “cookies” to collect information about how our website is used. A cookie is a small data text file which a website stores on your computer’s hard drive, if permitted by your web browser. A cookie can later be retrieved to identify you to us. For example, cookies can securely store a user’s password, identify which parts of a site have been visited, and keep track of past selections.

We use cookies for the limited purposes of enhancing your visit to our website and to enable us to track usage so that we can improve the website and our offerings to you.

Most browsers are initially set up to accept cookies. You can reset your browser to notify you when you have received a cookie, or alternatively, to refuse to accept cookies. However, you may not be able to use certain features on our website if you choose not to accept cookies.

6. Do Not Track

Some web browsers give the ability to prevent tracking of your online activity by setting a preference in your browser alerting websites you visit that you do not want them to track your online activities. This is referred to as a Do Not Track (“DNT”) signal. This is different than blocking or deleting cookies, as browsers with an enabled DNT Signal may still accept cookies.

Please note that our websites may not recognize or take action in response to DNT signals from your browser. Currently, there is no accepted industry standard for what a company should do when a DNT signal is detected. In the event a final standard is established, we will assess how to appropriately respond to these signals and we will update this Privacy Policy accordingly. For more information about DNT signals please visit .

7. Social Media Features and Widgets

Our website includes social media features and widgets which allow you share articles from our website, etc. These features are usually recognizable by their third party brand or logo and may collect your IP address, and set a cookie to enable the feature to work properly. These social media features and widgets are hosted by a third party and are not covered by this Privacy Policy. Your interactions with these features are governed by the privacy policy of the company providing it.

8. How can you contact RMS about your Personal Information?

From time-to-time you may receive an e-mail or other communication from us regarding RMS products, services or information which we believe to be of interest to you. If you are not interested in receiving this information, you may follow the instructions on the communication explaining how you may be removed from our distribution list. Alternatively, or if there are no instructions on the communication, you may send an e-mail to requesting removal from our distribution list. We will endeavor to take prompt action to process your request.

Please note that we may retain your information for archival purposes, as required by RMS’ records retention policies, or as required by law.

You may send all other inquiries regarding your Personal Information, including requests to correct or update your Personal Information, to

9. Will this Privacy Policy change?

This Privacy Policy was last updated on November 4, 2015. RMS reserves the right to modify, amend, add to, replace or remove this Privacy Policy at any time. You are advised to check the Privacy, Terms of Use and Legal links for updates whenever you visit the RMS website.