RMS

My Story

Background Bridget's passion for excitement and challenge has driven her success, as has one key constant—a desire to make work fun. As vice president of platform, application and data product marketing, Bridget sits at the center of RMS' transition to cloud-powered, open risk management, where she gets the unique perspective only possible from interfacing with the teams who develop and sell the solutions, and the clients who use them.

In Pursuit of Fun Bridget's degree in computer science took her career in an unusual direction—to the stock market, where she built software systems for the London and Amsterdam Stock Exchanges, the Bank of England, and from the investment banking side with Goldman Sachs. "It was an exciting time, traveling to the financial centers of the world and often times tearing down outdated systems to invent and reinvent better solutions." She then moved to technical sales before completing her MBA and making the transition into marketing. Throughout her career, Bridget has never limited herself to the conventional. "If you make your own boundaries, no one will expect you to conform to those traditionally set for you."

"We Should Clone Her" Said one appreciative colleague, and Bridget's family might agree, as her role often takes her far from home. In the past year, Bridget traveled frequently, sharing latest thinking and gathering firsthand data and feedback needed to refine requirements and goals for RMS(one). This commitment to building and fostering real client relationships extends to her RMS colleagues as well. "I try to turn things around quickly—five minutes on the phone or a quick chat in the hall can often accomplish more than volumes of email exchange."

Our Story

Kevin Cei David Tune

Caroline Hobbs Edwina Glennie

Background With little time and even fewer resources, this smallest of all RMS(one) Early Access Program consulting teams was tasked with simultaneous consulting projects. Not only did they achieve success—they set the standard for teams to come. Based in RMS offices across Europe and the U.S., the team's dedication, commitment, and inspired spirit unified them into "one of the strongest teams I've ever worked with," according to team lead Kevin Cei.

Everyone a Leader "The team truly knew no boundaries," says Kevin. Constantly on the move, they traveled the globe for the better part of a year, each taking the lead at client sites to "divide and conquer," maximizing efficiency and individual strengths. To accomplish their ambitious goals, the team knew they had to regroup often—be it in RMS' London, Zurich, or Hoboken office. Sequestered in a conference room, they organized data and strategized solutions, on walls covered in workflows and color-categorized post-it notes. The team was lauded for their detailed, accurate depiction of clients' business processes, and their ability to understand fully the unique requirements of each business.

What's Your Happiness Level? Working together in challenging, intense times can be stressful. To keep spirits up, every week of intensive work included a night of fun, ranging from team dinners to laser tag battles. And, Kevin invited the team to be open about their highs and lows, and keep it all in perspective, through quick check-ins on the "happiness scale." A particularly difficult task may bring a team member to level "3," but client success always restores levels to a "10."

Our Story

Vladimir Kostadinov Helen Gemmel Todd Rein

William Clayton Shraiya Singla

Background Hand-selected for their individual analytical, product, and client expertise, this team was tasked with forging new client relationships and onboarding a new underwriting solution. Being spread across three continents and four time zones did not stop them from coming together in virtually seamless coordination to make the endeavor a success.

Unified Strengths Due to time and logistical constraints, the project demanded that any traveling done was to the client site, and the entire team never had the opportunity to meet together in person. Despite these challenges, the team "just clicked," according to team lead Paul Burgess. Every team member "was committed to driving forward his or her individual initiative, and maintaining open lines of communication by phone and email to ensure collaboration was ongoing."

A Virtual Success The team's goal was ultimately to bring greater efficiency and agency to the underwriters' business processes. They not only succeeded, but were commended for their professionalism and coordination by the clients themselves. "Their dedication to the project never wavered," said Paul. "Success required that our integration as a team was seamless, and the client's satisfaction with what we delivered speaks to the team's value, individually and as a cohesive unit."

My Story

Background During Shobana's 11-year tenure with RMS' quality assurance team, she has risen from an associate role on a team of 10 to director of an international team of nearly 50. In this role, Shobana is responsible for ensuring the satisfaction of some of RMS' most successful products and services. "At the end of the day, the only thing that is important is that the product be appreciated by the client."

Master of Efficiency The fundamental tenets of quality assurance remain constant, but Shobana's role always brings the challenge—and excitement—of change. "The growth opportunity is tremendous," says Shobana. "The technology we use is the latest, greatest, and hottest on the market—both in terms of the products we develop and the QA tools we test them with." Shobana has brought massive efficiencies to RMS' QA operations, from developing an automated framework that increased the breadth and depth of testing, to managing her team's California and India-based operations on a 24-hour a day schedule.

Finding the Solution "Getting to the heart of a product, making sure all the pieces fit properly into place, so that the final package is sent off with best confidence is my goal." Shobana's team is unified in this goal, and in meeting challenges head on, as a team. "We look forward to the achievement of bringing RMS(one) to clients. It's a great satisfaction to meet the challenge of seeing product quality through from inception to completion. With RMS(one) the challenges are new, the technologies are different, and for me, that's the best part."

My Story

Background Throughout his accomplished career, Senthil's leadership, vision, and passion have come alive in the form of innovative and groundbreaking software design. As the leader of user interface development for RMS(one), Senthil inspires his team to create a user experience with the power to transform an industry, and captivate its audience.

Visualizing the Ideal Early in his academic career, Senthil specialized in nuclear physics. His passion and expertise in this area laid the groundwork for the intricate and elegant interaction models he would later design. Creating a real relationship between the user and the application requires highly theoretical thinking and an impeccable talent for visualizing in 3D. "We are creating new interaction patterns that allow users to engage with RMS(one) in the same way they might with a colleague or friend, to get the answers they need to gain meaningful insight into multiple views of the risk," he says. "Only by understanding the interconnectedness of the entire user experience can you build a truly useful tool, one in which the user is not bothered with the underlying complexities of the system."

Leader, Mentor, Collaborator Senthil's team is inspired by his vision and appreciates the respect and honesty present in all of his interactions. There are no barriers on their team, virtual or otherwise—just a mutual appreciation and belief in what's being built. "Senthil kept us focused, motivated, and inspired to bring out the best in all of us," says one team member. "He is the source of strength our team revolves around."